Effective date: November 13, 2026
Pritoria Homes LLC ("Pritoria Homes," "we," "us") is a residential remodeling company in Lansing, Michigan. This policy explains what information we collect when you use pritoriahomes.com or get in touch with us, how we use it, and the choices you have.
The short version: we use your information to talk with you about your project and to run our business. We don't sell it.
Information you give us
When you fill out our project form, call, text or email us, we collect what you choose to share, such as:
- Your name, phone number and email address
- The address of the property you want work done on
- Details about your project: the type of work, scope, budget range, timeline, notes and any photos you upload
- How you heard about us
Information collected automatically
When you visit our website, we and the tools we use collect some information automatically, such as:
- The pages you visit and how you got to our site, including which ad or link you clicked
- Your browser and device type, and your general location (city level, based on your IP address)
- Cookies and similar technologies that help us understand how the site is used and how our ads perform
How we use your information
- To contact you about your project, schedule consults and prepare proposals
- To manage your project if you hire us, including scheduling, change orders, invoices and payments
- To answer your questions and provide customer service
- To understand how people use our website and improve it
- To measure which of our ads lead to real inquiries, so we spend our advertising budget wisely
- To keep records we're required to keep, and to protect our business and our customers
Who we share it with
We share information only with companies that help us run our business, and only for that purpose:
- Project management software (JobTread), where we track leads, proposals and projects
- Our website host (Wix), which runs this website and stores a backup copy of form submissions
- Accounting software (QuickBooks), for invoicing and payments if you become a client
- Our business phone and texting service (Quo)
- Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram), for website statistics and ad measurement. When you submit our project form, we may share your email address and phone number with Google in a scrambled (hashed) form, so Google can tell us whether our ads led to your inquiry. Google can't read the original email or phone number from this data, and we don't use it for anything else.
We may also share information if the law requires it, or to protect our rights, our customers or the public.
We don't sell your personal information, and we don't share it with other companies for their own marketing.
Cookies and advertising
We use Google Analytics to see how visitors use our site, and the Google Ads tag and Meta Pixel to measure our ads. These tools use cookies. You can:
- Adjust or block cookies in your browser settings
- Opt out of Google Analytics with Google's browser add-on: https://tools.google.com/dlpage/gaoptout
- Manage Google ad personalization: https://adssettings.google.com
- Manage Meta ad preferences: https://www.facebook.com/adpreferences
Calls and text messages
If you give us your phone number, we may call or text you about your project. We won't send you marketing texts unless you ask us to. You can reply STOP to any text to stop receiving them, and message and data rates may apply.
Your choices
You can ask us to see, correct or delete the personal information we have about you, or to stop contacting you. Email contact@pritoriahomes.com or call (517) 332-1038. We may need to keep some records, such as contracts and invoices, for legal, tax or warranty reasons.
How we protect your information
We use reputable software providers, limit access to the people who need it, and take reasonable steps to keep your information secure. No system is completely secure, so we can't guarantee absolute security.
How long we keep it
We keep information as long as we need it to talk with you about your project, complete and support work we've done (including our workmanship guarantee), and meet legal, tax and accounting requirements.
Children
Our website isn't meant for children under 13, and we don't knowingly collect information from them.
Changes to this policy
If we change this policy, we'll post the new version here and update the effective date.
Contact us
Pritoria Homes LLC 3032 Vine Street, Lansing, MI 48912 (517) 332-1038 · contact@pritoriahomes.com